Department of Local Affairs (DOLA)

Service Desk

Your OIT Service Desk and Deskside Support teams:
  • Serve as the first point of contact for all customer incidents, problems, issues, and needs
  • Assist with desktop and laptop computers, tablets, mobile devices, printers and applications
Phone: 303.239.HELP(4357) (option 5, then option 1)
Email: oit_servicedesk_dnr-dola@state.co.us
Customer Portal: colorado.gov/oitcustomerportal

Printable Service Desk contact sheet for DOLA >>

IT Director

Your IT Director:
  • Ensures strategic alignment of agency needs and OIT services 
  • Understands agency mission and objectives
  • Builds positive and productive relationships with agency executive staff
  • Leads collaborative efforts across OIT to deliver IT services 
Kathy Chase is the IT Director for the Department of Local Affairs (DOLA). Most recently Kathy was the Senior Manager of Business Applications responsible for the Revenue Collections and Regulatory Services (RCRS) portfolio managing CDA, CDPHE, DNR, DOLA, CDOR and CDPHE. Kathy holds a B.S. in Criminal Justice and has spoken nationally on topics related to federal IT compliance initiatives. Kathy’s strengths lie in her ability to provide great customer service and timely delivery to all OIT customers. Email Kathy at kathy.chase@state.co.us.

More About Our IT Directors