Department of Local Affairs (DOLA)

Service Desk

Your OIT Service Desk and Deskside Support teams:
  • Serve as the first point of contact for all customer incidents, problems, issues, and needs
  • Assist with desktop and laptop computers, tablets, mobile devices, printers and applications
Phone: 303.239.HELP(4357) (option 5, then option 1)
Email: oit_servicedesk_dnr-dola@state.co.us
Customer Portal: colorado.gov/oitcustomerportal

Printable Service Desk contact sheet for DOLA >>

IT Director

Your IT Director:
  • Ensures strategic alignment of agency needs and OIT services 
  • Understands agency mission and objectives
  • Builds positive and productive relationships with agency executive staff
  • Leads collaborative efforts across OIT to deliver IT services 
Ted DeRosa is the IT Director for the Department of Local Affairs. He comes from the Colorado Department of Public Safety as the Assistant Director of Support Services for the Colorado Bureau of Investigation (CBI), managing the CBI’s Crime Information Management Unit and developing policy standards for Colorado’s Criminal Justice Information Systems. Ted has been with Public Safety for 17 years in a variety of roles, including an award-winning project manager for implementing technology modernization across CBI. Email Ted at ted.derosa@state.co.us.