Department of Health Care Policy and Financing (HCPF)

Service Desk

Your OIT Service Desk and Deskside Support teams:
  • Serve as the first point of contact for all customer incidents, problems, issues, and needs
  • Assist with desktop and laptop computers, tablets, mobile devices, printers and applications
Phone: 303.239.HELP(4357) (option 7, then option 2)
Email: oit_servicedesk_hq@state.co.us
Customer Portal: colorado.gov/oitcustomerportal

Printable Service Desk contact sheet for HCPF >>

IT Director

Your IT Director:
  • Ensures strategic alignment of agency needs and OIT services 
  • Understands agency mission and objectives
  • Builds positive and productive relationships with agency executive staff
  • Leads collaborative efforts across OIT to deliver IT services 
Deanna Towne is the IT Director for the Department of Health Care Policy and Financing (HCPF). She brings a diverse background to the role with extensive experience in project and portfolio management. She formerly served as the Budget Director within the Department of Revenue, and the Deputy Director of the Governor's Office of Homeland Security. Deanna holds a Master's in Business Administration, Bachelor's Degrees in Economics and Politics, is Lean Six Sigma Yellow Belt Certified, holds an ITIL Foundations Certification, and is a graduate of the Naval Postgraduate School for Defense and Homeland Security. Email Deanna at deanna.towne@state.co.us.

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